PA to the Head of Manufacturing
Lynsey Shand joined TIGERS’ Get Ready for Work programme (GRFW) in 2010, completed both SVQ Level 2 and Level 3 Business and Administration Apprenticeships in 2013, now Personal Assistant (PA) to the Head of Manufacturing…
Can you describe your journey so far?
Lynsey: I found out about TIGERS’ at a careers event. I joined TIGERS’ Get Ready For Work programme when I was 16 and now, I am 25 years old. I started as a child, developed personally and professionally, from my 16th birthday, to my 21st, passing my driving test and buying a house. My Allied family have been part of my milestone moments.
I initially started in the sales department, as an Outbound Canvasser, then I was promoted to Production Administrator where I completed my SVQ Business and Administration Level 2 and 3 Apprenticeship. I was recently promoted to PA to the Head of Manufacturing.
What are you involved in daily at Allied Vehicles?
Lynsey: Every day is different, sometimes I am based in the office at a desk, sometimes I am down in the production centre on my feet all day. PA is a huge responsibility, developing a trusting relationship is vital within the role. I act as a personal secretary to Angela Horn, General Manager, assisting with tasks. Tasks involve providing reports on a day to day basis, informing if we have met key performance indicators and control of planning Angela’s calendar.
‘PA is a huge responsibility, developing a trusting relationship is vital within the role’
Can you describe anything you have been involved in that you are proud of?
Lynsey: Going out of business to Marie Curie at Stobhill Care Home. We are introducing Virtual Reality (VR) to the Care Home, VR is something I will be heavily involved in. We are training vehicle assemblers at Stobhill Care Home, so the elderly can check things off their bucket list. VR can improve emotional wellbeing, using it as a means of escapism.
Angela Horn, General Manager at Allied Vehicles, provides insight into Lynsey’s journey so far…
Angela: I’ve spent the last year and a half mentoring Lynsey. She will tell you she is the brains behind the operations, which is probably true. Lynsey is a Whiz Kid when it comes to the computer system, I have learnt a lot from her. If I could spend my last penny to purchase the knowledge that Lynsey has on our computer system, then I would spend it.
Before Lynsey, my calendar was chaotic. Lynsey is in full control and I trust her. She ensures that I turn up on time, fully prepared and I am not double booked. I have watched Lynsey develop from a junior administration role to a senior role.
Lynsey: Apprenticeships are a great opportunity. When I started at 16, I was very shy, lacked confidence, but TIGERS believed in my abilities. They prepared me for interviews, never been for any before the course and developed my communication skills. It’s not just a classroom environment and you can earn while you learn.
‘If I could spend my last penny to purchase the knowledge that Lynsey has on our computer system, then I would spend it’