SVQ's and Modern Apprenticeships
What is an SVQ?
Scottish Vocational Qualifications are based on standards of competence (National Occupational Standards) that describe a candidate’s ability to work in real conditions. Having an SVQ is a guarantee that a learner is competent to the standard of that SVQ. The National Occupational Standards (NOS) are developed by employers and other experts from within the industry and then the Sector Skills Council (SSC) takes ownership on behalf of the business and industry. As part of the development process, an SSC will liaise with employers within the sector to ensure the qualification is current and valid.
What is a Modern Apprenticeship?
Modern Apprenticeships offer anyone between the age of 16 – 19 paid employment combined with the opportunity to train for jobs at craft, technician and management levels. They are an exciting way of gaining skills and qualifications that will help you to start a career without having to study full time, and are available across a wide range of industries.
Apprenticeships are designed to help create a high calibre workforce and strengthen the training system in Scotland.
As a modern apprentice you will be employed from the very start of your training and will receive a wage from your employer. You will then be given the opportunity to develop expertise and knowledge through on-the-job assessment, as well as gaining vital skills such as teamwork and problem solving.
What will the training consist of and what qualifications are available?
Although each MA Framework is specific to a particular industry or sector, they are all made up of three parts.
- The occupational SVQ for the sector is the core of every framework.
- Core Skills – Everyone regardless of their job need certain skills which help them to become a more flexible employee, able to adapt to constantly changing work Situations. These skills are known as Core Skills and are:
- Communication.
- Working With Others.
- Numeracy.
- Information Technology.
- Problem Solving.
Additional Component
To encourage employee’s development and broaden training, some Modern Apprenticeships also contain additional components that vary from industry to industry; they include additional units from other SVQ’s, industry specific qualifications, or academic qualifications such as higher national certificates and diplomas.
SVQ MA Level 2 Business Administration
Awarded by The Scottish Qualifications Authority
Description:
Business Administration is about playing an important support role within a business or organisation. Administrators handle day-to-day tasks within an office and ensure the smooth running of the daily operations. 97% of employers say that administration is an essential part of their business and this qualification allows the canddiates to develop the knowledge and competence within the sector that allows them to achieve the best within their daily tasks.
Entry Requirements:
There are no formal entry requirements
Eligibility:
As the qualification is work based, candidates must be in employed status.
Duration:
6-8 months.
Assessment Method:
Candidates will be assessed ‘on the job’ by one of our competent assessors. Assessments will take place using various forms of evidence collection to prove candidates competent against the National Occupational Standards. TIGERS assess using a flexible approach and cater for the candidate’s individual needs and abilities to support their progression.
SVQ MA Level 3 Business Administration
Awarded by The Scottish Qualifications Authority
Description:
Business Administration is about playing an important support role within a business or organisation. Administrators handle day-to-day tasks within an office and ensure the smooth running of the daily operations. 97% of employers say that administration is an essential part of their business and this qualification allows the candidates to develop the knowledge and competence within the sector that allows them to achieve the best within their daily tasks.
Entry Requirements:
There are no formal entry requirements
Eligibility:
As the qualification is work based, candidates must be in employed status.
Duration:
8-10 months.
Assessment Method:
Candidates will be assessed ‘on the job’ by one of our competent assessors. Assessments will take place using various forms of evidence collection to prove candidates competent against the National Occupational Standards. TIGERS assess using a flexible approach and cater for the candidate’s individual needs and abilities to support their progression.
SVQ MA Level 2 Customer Service Level
Awarded by The Scottish Qualifications Authority
Description:
The Customer Service qualification is based on standards developed by the Customer Service Institute. The SVQ Level 2 in Customer Service is a nationally-recognised programme, designed by employers to meet the needs of today's businesses. Candidates can achieve a Modern Apprenticeship in Customer Service and gain valuable experience working within the sector. At Level 2 you can cover everything from creating the right first impression to using 'active listening' techniques to help you work out what your customers really want, from keeping accurate, up-to-date customer service records to dealing with difficult or dissatisfied customers.
Entry Requirements:
There are no formal entry requirements
Eligibility:
As the qualification is work based, candidates must be in employed status.
Duration:
10-12 months.
Assessment Method:
Candidates will be assessed ‘on the job’ by one of our competent assessors. Assessments will take place using various forms of evidence collection to prove candidates competent against the National Occupational Standards. TIGERS assess using a flexible approach and cater for the candidate’s individual needs and abilities to support their progression.
SVQ MA Level 2 Facilities Services
Awarded by The Scottish Qualifications Authority
Description:
The Facilities Services qualification was designed and supported by employers within various industries. The qualification caters for a wide range of different job roles within property, caretaking and facilities services. Candidates will carry out various tasks within the qualification to build competence and knowledge within a wide variety of areas. Candidates will choose from a variety of optional units to cater for their job roles and there is coverage for a wide range of organisations within the private, public and third sectors.
Entry Requirements:
There are no formal entry requirements
Eligibility:
As the qualification is work based, candidates must be in employed status.
Duration:
T.B.C
Assessment Method:
Candidates will be assessed ‘on the job’ by one of our competent assessors. Assessments will take place using various forms of evidence collection to prove candidates competent against the National Occupational Standards. TIGERS assess using a flexible approach and cater for the candidate’s individual needs and abilities to support their progression.
SVQ MA Level 3 Children's Care and Development
Awarded by The Scottish Qualifications Authority
Description:
The SVQ Children’s Care Learning and Development incorporates the National Occupational Standards. The qualification allows candidates to develop knowledge and competence within a wide variety of practical work, related tasks based on the occupational standards, which are designed to demonstrate competence at work.
Entry Requirements:
There are no formal entry requirements
Eligibility:
As the qualification is work based, candidates must be in employed status.
Duration:
18/24 months.
Assessment Method:
TIGERS assess using a flexible approach and focus on candidates individual abilities and needs. The assessor will visit the candidate and observe their practice. The candidate will write up and reflect on their practice to provide sufficient evidence to ensure all the standards within the qualification are covered. In addition to the observed practice evidence, the candidate will also need to provide evidence that they know and understand their practice. This evidence is integrated into practice evidence, sometimes a separate task may be set to provide knowledge evidence, for example child protection. Candidates will have the opportunity to attend a monthly training day to cover all underpinning knowledge.
